Arizona State University (ASU) COM259 Communication in Business and the Professions Midterm Practice Exam

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What is meant by cultural competence?

Expertise in multiple languages

Understanding and knowledge about diverse cultures

Cultural competence refers to the understanding and knowledge about diverse cultures, which allows individuals to effectively interact and communicate with people from different backgrounds. It encompasses awareness of one's own cultural biases and the ability to appreciate and engage with other cultures empathetically and respectfully.

Being culturally competent involves more than just language skills or knowledge of specific cultural practices; it requires an openness to learning about and valuing the perspectives and experiences of others. This understanding can enhance workplace dynamics, improve teamwork, and lead to better communication in both personal and professional contexts. Recognizing and respecting cultural differences is vital in today's globalized society, making cultural competence an essential skill for successful interactions in a diverse environment.

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Ability to enforce cultural norms

Proficiency in cultural rituals only

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