What does the term 'business etiquette' refer to?

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Prepare for the ASU COM259 Midterm Exam with comprehensive flashcards and multiple-choice questions. Each question is accompanied by detailed hints and explanations. Get ready to excel in your Communication in Business and Professions exam!

The term 'business etiquette' refers to the accepted code of conduct in professional settings, which encompasses the behaviors and practices that individuals are expected to follow in order to create a respectful and effective work environment. This includes communication styles, dress codes, meeting protocols, and interpersonal interactions. Understanding and adhering to business etiquette helps to foster positive relationships among colleagues and clients, promoting a culture of professionalism and respect.

While informal communication between coworkers is an important aspect of workplace dynamics, it does not encapsulate the broader and more formalized behaviors associated with business etiquette. Similarly, a casual approach to networking may overlook the structured and often formal protocols that govern professional interactions, which business etiquette aims to uphold. Finally, while writing business emails does fall under the umbrella of professional communication, it is just one component of the larger concept of business etiquette, rather than a definitive description of it. Thus, the understanding of business etiquette extends well beyond any single area of communication or interaction in the workplace.

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