What is message overload?

Message overload refers to the situation where a communication contains an excessive amount of information, making it challenging for the recipient to process and understand the key points. When too many details are included in a message, it can lead to confusion and frustration, as the audience may struggle to discern what is important or relevant. This can hinder effective communication and reduce the likelihood that the intended message will be received and acted upon.

Including numerous, possibly extraneous details can distract from the primary message, overwhelm the recipient's cognitive capacity, and ultimately lead to misinterpretation or disengagement from the communicative intent. In business and professional contexts, clarity and conciseness are crucial to ensure that communication serves its purpose effectively.

The other options do not accurately define message overload as they either refer to insufficient detail, lack of audience connection, or focus on only one form of communication, none of which address the core issue of being overwhelmed by excessive information.