Which technique in oculesics involves masking true emotions with a more appropriate expression?

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Prepare for the ASU COM259 Midterm Exam with comprehensive flashcards and multiple-choice questions. Each question is accompanied by detailed hints and explanations. Get ready to excel in your Communication in Business and Professions exam!

Masking is a technique in oculesics that refers to the act of concealing true emotions by presenting a different, more socially acceptable expression. This is often employed in professional environments where individuals may feel the need to suppress their genuine reactions—such as anger, sadness, or disappointment—and instead replace them with a smile or a neutral facial expression. The purpose of masking is to maintain a positive interaction or to adhere to social norms, even when one's internal feelings are at odds with the outward display.

In contexts such as business and professional communication, being able to mask emotions effectively can be crucial in ensuring that messages are conveyed in a manner that is appropriate for the situation. This technique allows individuals to navigate potentially sensitive interactions without showing vulnerability or negativity, fostering a more constructive atmosphere.

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